For questions regarding our Privacy Practices
contact enq@ozpond.com.au. Please specify
"Privacy Practices" in the subject line of your e-mail.
Overview
Privacy is of great concern to most users of the Internet, and is a critical
part of an enjoyable and satisfactory user experience. We at Ozpond are acutely
aware of and sensitive to the privacy concerns of our subscribers and other
visitors to our Web site. Whether you are a customer of our various products and
services or a visitor to our site, we assure you that we do not collect personal
information from you unless you provide it to us. It may be necessary to request
certain personal information from you. Ozpond assures you that we do not provide
or sell information about our customers or site visitors to third party vendors
that are not involved in the provision of Ozpond's services.
This Privacy Statement applies to Ozpond Inc.'s site. Many of our subsidiaries
maintain their own privacy policies that may be viewed on their Web sites. For
our Public Certification Services and for our payment services, Ozpond has a
"network" of domestic and international "Affiliates" that provide certain
certification and payment services on a worldwide basis. We strive to provide
our visitors and subscribers with the highest level of privacy possible, and
therefore require that our Affiliates offer no less protection than that offered
in this Privacy Statement. In addition, each of our Affiliates must meet the
data protection requirements of their relevant national laws.
Please note that our site contains links to other sites. Ozpond is not
responsible for the privacy practices, privacy statements, or content regarding
these other sites.
Privacy Policy Enforcement
It's in the best interest of users to report violations of posted privacy
statements or specific privacy concerns.
Extreme violations may even be escalated to
the Federal Trade Commission ("FTC"). These enforcement measures are intended to
provide some assurances that you can rely on our representations in this Privacy
Statement.
If you feel that we are violating this Privacy Statement, please contact us at
enq@Ozpond.com. Please specify "Privacy
Statement" in the subject line of your e-mail.
Personal Information
We do not collect any personal information from a visitor to our site unless
that visitor explicitly and intentionally provides it. Under no circumstances do
we collect any personal data revealing racial or ethnic origin, political
opinions, religious or philosophical beliefs, trade union membership, health, or
sex life. If you are simply browsing our site, we do not gather any personal
information about you.
There are two ways in which you may explicitly and intentionally provide us with
and consent to our collection of certain personal information:
E-mail Request for Information or
Registrations for Guides or Seminars - We use links
throughout our site to provide you with the opportunity to contact us via
e-mail to ask questions, request information and materials, register or sign
up for guides or seminars, or provide comments and suggestions. You may also
be offered the opportunity to have one of our representatives contact you
personally to provide additional information about our products or services.
To do so, we may request additional personal information from you, such as
your name and telephone number, to help us satisfy your request.
Enrollment - If you choose to enroll for one of our products or
services, we will request certain information from you. Depending on the type
of product or service that you request, you may be asked to provide different
personal information. For certain products and services, we may require your
name, address, telephone number, e-mail address, credit card number, bank
account information, IP address, and/or social security number. Other products
and services may require different or supplemental information from you in
order to apply. For a detailed listing of the type of personal information
requested for our various products, please refer to the enrollment page for
the particular product or service.
Statistical Information About Your Visit
When you visit our site, our computers may automatically collect statistics
about your visit. This information does not identify you personally, but rather
about a visit to our site. We may monitor statistics such as how many people
visit our site, the user's IP address, which pages people visit, from which
domains our visitors come and which browsers people use. We use these statistics
about your visit for aggregation purposes only. These statistics are used to
help us improve the performance of our Web site.
Use of Cookies
We only use "cookies" as described in this Section. A "cookie" is a piece of
information that our Web site sends to your browser, which then stores this
information on your system. If a cookie is used, our Web site will be able to
"remember" information about you and your preferences either until you exit your
current browser window (if the cookie is temporary) or until you disable or
delete the cookie. Many users prefer to use cookies in order to help them
navigate a Web site as seamlessly as possible. You should be aware that cookies
contain no more information than you volunteer, and they are not able to
"invade" your hard drive and return to the sender with personal or other
information from your computer. If you choose not to accept a cookie, you will
still be able to use our Web site.
How We Use and With Whom We Share the Information We Gather
We assure you that the information we gather from you is used by us only as
explained below.
Sending you responses and updates
We generally respond to any e-mail questions, requests for product or service
information, and other inquiries that we receive. We may also retain this
correspondence to improve our products, services, and Web site, and for other
disclosed purposes. Frequently we retain contact information so that we can send
individuals updates or other important information about our services and
products. Occasionally these updates or other important information may be sent
out by third parties on our behalf. Please be assured that any third party who
contacts you in this capacity has executed a confidentiality agreement with us
that contains a provision ensuring the privacy and security of any transferred
information and limits the third party's use of the shared information to
sending updates or providing services on our behalf. In situations where you
have supplied your information in connection with a question or request for
information about a product or service offered by a Ozpond business partner, we
may also send the information you have supplied to the Ozpond business partners
that offer such products or services. Please be assured that these Ozpond
business partners have agreed to ensure the privacy and security of any
transferred information and may only use the shared information to send you
information about products or services about which you asked.
Facilitating the support, renewal, and purchase of our products and services
We may use the information you submit to contact you to discuss the support,
renewal, and purchase of our products and services. We may also provide the
information you have submitted to us to a Ozpond subsidiary, business partner,
representative or Affiliate so that the subsidiary, business partner,
representative or Affiliate can contact you and facilitate the support, renewal,
and purchase of Ozpond products and services. Our Affiliates and they help us
provide our foreign-based (and certain domestic) customers with support,
assistance, and the provision of our products and services in their local
markets. You may receive a communication directly from one of our subsidiaries,
business partners, representatives or Affiliates. Please be assured that any
subsidiary, business partner, representative or Affiliate who contacts you for
one of these purposes has agreed to use the information we supply only in
accordance with a confidentiality agreement. To find out the names and locations
of the subsidiaries, business partners, representatives and/or Affiliates to
whom we have provided your information, please contact us at the address given
at the end of this Privacy Statement.
Processing payments (if you are using our payment services)
If you use the Ozpond Payment Services payment gateway for online transactions,
we may provide your personal information to appropriate financial institutions,
processors, and third parties under contract with Ozpond or our Affiliates for
providing a subset of the payment services (for example, credit authorization
and fraud screening). For financial institutions and processors, the use of
personally identifiable consumer information is governed by federal and state
privacy laws. For other third parties under contract with Ozpond, the use and
distribution of your personal information will be used by such entity for its
internal use related to fulfilling the transaction services for Ozpond, will be
treated as confidential by this entity, and will be transferred between Ozpond
and this entity only via encrypted means. We may also permit the merchant
through which you placed your order to review the personal information you
provide. The merchant's use of your personal information should be governed by
your agreement with the merchant.
Assisting the merchant with your online purchase
If you use Our Checkout to purchase a product, the merchant from whom you are
making the purchase is given a copy of the information you have given us. The
merchant's use of your personal information should be governed by your agreement
with the merchant and by the merchant's privacy policy (if any).
If we are required to disclose by law
If we are required by law to disclose certain information to local, state,
federal, national or international government or law enforcement authorities, we
will do so
Surveys
From time-to-time we may request information from customers via surveys.
Participation in these surveys is completely voluntary and the user therefore
has a choice whether or not to disclose this information. Survey information
will be used for purposes of monitoring or improving the use of and satisfaction
with this Web site, and improving our customer service and product offerings.
Your Ability to Opt-Out of Further Notifications
From time-to-time, we notify our subscribers of new products, announcements,
upgrades and updates.If you would like to opt-out of being notified, please
contact us at the address given at the end of this Privacy Statement.
Please be aware that you may not opt out of receiving information regarding the
security, initial use, expiration, product enhancement or migration of our
products. Please note that if you are using Express Checkout, the information
you provide to us is used only to assist a merchant in making your online
purchase, facilitating the support of Express Checkout or as required by law. We
do not use this Express Checkout information to send you further notifications
or communications other than those needed to support the product. Since we do
not send you non-essential communications using your Express Checkout
information, there is no need to indicate an opt-out preference. Please note
that the merchant in Express Checkout may retain your information and you should
follow that merchant's procedure to opt-out of further notifications.
Our Security Procedures
We consider the protection of all personally identifiable information we receive
from our Web site visitors and subscribers as critical to our corporate mission.
Please be assured that we have security measures in place to protect against the
loss, misuse, and alteration of any information we receive from you. As with any
transmission over the Internet, however, there is always some element of risk
involved in sending personal information. In order to try to minimize this risk,
we encrypt all information that you submit in ordering one of our products or
services using the Secure Sockets Layer (SSL) protocol.
How You Can Update or
Correct Your Information
Changes to this Privacy Statement
If a material change is made to this Privacy Statement and/or the way we use our
customers' personally identifiable information then, we will post prominent
notice of the nature of such change on the first page of this Privacy Statement
and also on our home page.
enq@ozpond.com.au
